accessible phones and networks

VIRGIE UNDERWOOD v.underwood at verizon.net
Thu Apr 24 06:53:54 CDT 2008


I cannot believe they are giving out different information to people.  When 
it was Cingular this is the way it was then too.  Go figure!

Virgie and Lady Hoshi
----- Original Message ----- 
From: "Cy Selfridge" <cselfridge at sbcglobal.net>
To: "'The Accessible Phones Discussion List'" 
<blindphones at mosenexplosion.com>
Sent: Thursday, April 24, 2008 6:54 AM
Subject: RE: accessible phones and networks


> Well, I am absolutely astounded at the rampant incompetence displayed by
> some of the disability center folks fro AT&T as well as other carriers.
> It would seem to me that if AT&T invested the time and money to strike an
> arrangement with Code Factory and other providers the very *least* that
> corporatecould do is insure that the correct information did trickle down 
> to
> the trenches. (LOL)
> Now, where is that lovely person who was from AT&T not all that long ago 
> on
> a talk type show? Perhaps she could shed some light on this lack of
> corporate training?
> Cy, the Ancient Okie...
>
> -----Original Message-----
> From: blindphones-bounces at mosenexplosion.com
> [mailto:blindphones-bounces at mosenexplosion.com] On Behalf Of VIRGIE
> UNDERWOOD
> Sent: Wednesday, April 23, 2008 8:47 PM
> To: The Accessible Phones Discussion List
> Subject: Re: accessible phones and networks
>
> Hi,
> That is what I should probably do.  Thanks,
>
> Virgie and Lady Hoshi
> ----- Original Message -----
> From: "David Poehlman" <david.poehlman at handsontechnologeyes.com>
> To: "The Accessible Phones Discussion List" 
> <blindphones at mosenexplosion.com>
> Sent: Wednesday, April 23, 2008 9:13 PM
> Subject: Re: accessible phones and networks
>
>
>> it's not that hard to do yourself and save the 50 bucks and the extra
>> shipping time for them to order and get the phone, install and ship to
>> you.
>>
>> ----- Original Message ----- 
>> From: "VIRGIE UNDERWOOD" <v.underwood at verizon.net>
>> To: "The Accessible Phones Discussion List"
>> <blindphones at mosenexplosion.com>
>> Sent: Wednesday, April 23, 2008 9:02 PM
>> Subject: Re: accessible phones and networks
>>
>>
>> Hi David,
>> That is what Alfred told me, I was a little surprised but they do charge
>> for
>> the installation.
>>
>> Virgie and Lady Hoshi
>> ----- Original Message ----- 
>> From: "David Poehlman" <david.poehlman at handsontechnologeyes.com>
>> To: "The Accessible Phones Discussion List"
>> <blindphones at mosenexplosion.com>
>> Sent: Wednesday, April 23, 2008 8:46 PM
>> Subject: Re: accessible phones and networks
>>
>>
>>> they charge for installation?
>>>
>>> ----- Original Message ----- 
>>> From: "VIRGIE UNDERWOOD" <v.underwood at verizon.net>
>>> To: "The Accessible Phones Discussion List"
>>> <blindphones at mosenexplosion.com>
>>> Sent: Wednesday, April 23, 2008 8:42 PM
>>> Subject: Re: accessible phones and networks
>>>
>>>
>>> Hi,
>>> I spoke with Alfred at the disability department of AT&T and he told me 
>>> I
>>> could order the phone and Mobile Speak from them.  He also said they
>>> would
>>> install Mobile Speak for me and they would charge me $49 for the
>>> installation.  I did talk with some others there but Alfred seems to 
>>> know
>>> what he is talking about.
>>>
>>> Do you have the number for the disability department?  If you need it
>>> just
>>> let me know.
>>>
>>> Virgie and Lady Hoshi
>>> ----- Original Message ----- 
>>> From: "James Watts" <jameswatts at intergate.com>
>>> To: "The Accessible Phones Discussion List"
>>> <blindphones at mosenexplosion.com>
>>> Sent: Wednesday, April 23, 2008 8:30 PM
>>> Subject: Re: accessible phones and networks
>>>
>>>
>>>> Virgie, from what the disabilities center at A T and T told me, I could
>>>> not
>>>> order service plus the phone through them, but that I would first have
>>>> to
>>>> get the phone with contract from a store, then ship it to them for the
>>>> screen reader install. It seems unlike when it was Cingular where one
>>>> went
>>>> through the disabilities center to do everything. I'm glad I waited,
>>>> though,
>>>> since, hopefully, the newer phones with Mobile Speak are better than 
>>>> the
>>>> 6620 with basic Talks, but a couple of times in 06, when I called to 
>>>> try
>>>> to
>>>> order under the old system, I was continually told that the phone
>>>> supported,
>>>> the 6620, was out of stock, and to call back.
>>>>
>>>> Thanks, Kevin, for pointing out that the Q was available through
>>>> Verizon.
>>>> I
>>>> did already know that but that fact confuses me, as, since Verizon runs
>>>> on
>>>> CDMA and A T and T runs on GSM, the Q one can get from Verizon versus
>>>> the
>>>> one from A T and T must be somewhat different. Also, as I have said,
>>>> never
>>>> having done this before, I would need someone to demonstrate for me
>>>> installing Mobile Speak on any phone I get. I probably can get a Q from
>>>> Verizon for less as an existing customer than from A T and T, so the
>>>> overall
>>>> cost difference might not be that great.
>>>>
>>>>
>>>> You received this message because you subscribed to the Accessible
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>>>
>>>
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>>
>>
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>
>
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