accessible phones and networks

[Cy Selfridge]

Well, I am absolutely astounded at the rampant incompetence displayed by
some of the disability center folks fro AT&T as well as other carriers.
It would seem to me that if AT&T invested the time and money to strike an
arrangement with Code Factory and other providers the very *least* that
corporatecould do is insure that the correct information did trickle down to
the trenches. (LOL)
Now, where is that lovely person who was from AT&T not all that long ago on
a talk type show? Perhaps she could shed some light on this lack of
corporate training?
Cy, the Ancient Okie...   

-----Original Message-----
From: blindphones-bounces at mosenexplosion.com
[mailto:blindphones-bounces at mosenexplosion.com] On Behalf Of VIRGIE
UNDERWOOD
Sent: Wednesday, April 23, 2008 8:47 PM
To: The Accessible Phones Discussion List
Subject: Re: accessible phones and networks

Hi,
That is what I should probably do.  Thanks,

Virgie and Lady Hoshi
----- Original Message -----
From: "David Poehlman" <david.poehlman at handsontechnologeyes.com>
To: "The Accessible Phones Discussion List" <blindphones at mosenexplosion.com>
Sent: Wednesday, April 23, 2008 9:13 PM
Subject: Re: accessible phones and networks


> it's not that hard to do yourself and save the 50 bucks and the extra
> shipping time for them to order and get the phone, install and ship to 
> you.
>
> ----- Original Message ----- 
> From: "VIRGIE UNDERWOOD" <v.underwood at verizon.net>
> To: "The Accessible Phones Discussion List" 
> <blindphones at mosenexplosion.com>
> Sent: Wednesday, April 23, 2008 9:02 PM
> Subject: Re: accessible phones and networks
>
>
> Hi David,
> That is what Alfred told me, I was a little surprised but they do charge 
> for
> the installation.
>
> Virgie and Lady Hoshi
> ----- Original Message ----- 
> From: "David Poehlman" <david.poehlman at handsontechnologeyes.com>
> To: "The Accessible Phones Discussion List" 
> <blindphones at mosenexplosion.com>
> Sent: Wednesday, April 23, 2008 8:46 PM
> Subject: Re: accessible phones and networks
>
>
>> they charge for installation?
>>
>> ----- Original Message ----- 
>> From: "VIRGIE UNDERWOOD" <v.underwood at verizon.net>
>> To: "The Accessible Phones Discussion List"
>> <blindphones at mosenexplosion.com>
>> Sent: Wednesday, April 23, 2008 8:42 PM
>> Subject: Re: accessible phones and networks
>>
>>
>> Hi,
>> I spoke with Alfred at the disability department of AT&T and he told me I
>> could order the phone and Mobile Speak from them.  He also said they 
>> would
>> install Mobile Speak for me and they would charge me $49 for the
>> installation.  I did talk with some others there but Alfred seems to know
>> what he is talking about.
>>
>> Do you have the number for the disability department?  If you need it 
>> just
>> let me know.
>>
>> Virgie and Lady Hoshi
>> ----- Original Message ----- 
>> From: "James Watts" <jameswatts at intergate.com>
>> To: "The Accessible Phones Discussion List"
>> <blindphones at mosenexplosion.com>
>> Sent: Wednesday, April 23, 2008 8:30 PM
>> Subject: Re: accessible phones and networks
>>
>>
>>> Virgie, from what the disabilities center at A T and T told me, I could
>>> not
>>> order service plus the phone through them, but that I would first have 
>>> to
>>> get the phone with contract from a store, then ship it to them for the
>>> screen reader install. It seems unlike when it was Cingular where one
>>> went
>>> through the disabilities center to do everything. I'm glad I waited,
>>> though,
>>> since, hopefully, the newer phones with Mobile Speak are better than the
>>> 6620 with basic Talks, but a couple of times in 06, when I called to try
>>> to
>>> order under the old system, I was continually told that the phone
>>> supported,
>>> the 6620, was out of stock, and to call back.
>>>
>>> Thanks, Kevin, for pointing out that the Q was available through 
>>> Verizon.
>>> I
>>> did already know that but that fact confuses me, as, since Verizon runs
>>> on
>>> CDMA and A T and T runs on GSM, the Q one can get from Verizon versus 
>>> the
>>> one from A T and T must be somewhat different. Also, as I have said,
>>> never
>>> having done this before, I would need someone to demonstrate for me
>>> installing Mobile Speak on any phone I get. I probably can get a Q from
>>> Verizon for less as an existing customer than from A T and T, so the
>>> overall
>>> cost difference might not be that great.
>>>
>>>
>>> You received this message because you subscribed to the Accessible 
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>>
>>
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