Nokia Support

[Cory B]

Any tips on getting Nokia to repair it for free instead of them claiming it 
has been dropped.

thanks,

Cory

----- Original Message ----- 
From: "Jonathan Mosen" <jmosen at mosen.org>
To: "'The Accessible Phones Discussion List'" 
<blindphones at mosenexplosion.com>
Sent: Wednesday, April 16, 2008 1:02 PM
Subject: RE: Nokia Support


> Yeah sounds like it may be a transceiver issue.
>
> Jonathan
>
> -----Original Message-----
> From: blindphones-bounces at mosenexplosion.com
> [mailto:blindphones-bounces at mosenexplosion.com] On Behalf Of Cory B
> Sent: Thursday, 17 April 2008 5:59 a.m.
> To: The Accessible Phones Discussion List
> Subject: Re: Nokia Support
>
> Hi there,
>
> I have tried it in numerous locations; work, home, and in the car.  I have
> any where from 4 bars to a full 7 bars when it happens.  The phone worked
> fine for about two months and then just started acting up one day.  When I
> am on the phone, the person I am talking to cuts in and out.  Not a 
> complete
>
> silence but more like a static cutting in and out.  The person also 
> reports
> the same on their end.  Some times it will just continue doing this every 
> 30
>
> seconds or so through out the entire call and some times it will drop the
> call and I get a few beeps.
>
> thanks,
>
> Cory
>
> ----- Original Message ----- 
> From: "Jonathan Mosen" <jmosen at mosen.org>
> To: "'The Accessible Phones Discussion List'"
> <blindphones at mosenexplosion.com>
> Sent: Wednesday, April 16, 2008 12:52 PM
> Subject: RE: Nokia Support
>
>
>> Hi Cory, if you put a new SIM card in the phone, but use it from the same
>> location, then the SIM card isn't going to make any difference. Do you 
>> get
>> this irrespective of your location? And how many bars do you have on the
>> signal strength?
>>
>> Jonathan
>>
>> -----Original Message-----
>> From: blindphones-bounces at mosenexplosion.com
>> [mailto:blindphones-bounces at mosenexplosion.com] On Behalf Of Cory B
>> Sent: Thursday, 17 April 2008 5:39 a.m.
>> To: The Accessible Phones Discussion List
>> Subject: Nokia Support
>>
>> Hi all,
>>
>> Has anyone ever had to send their Nokia phone in for repair?  My N73 
>> seems
>> to be dropping calls a lot and fading in and out as I talk.  Both the
>> person
>> I am talking to and myself seemd to cut in and out.  Nokia believes it is
>> a
>> network issue but I purchased a new SIM card and that did not fix any of
>> the
>> problems.  I also put in my wife's SIM card and still had the same issue.
>>
>> Nokia claims it is a network issue and told me that I had to have dropped
>> my
>> phone for anything to be wrong with it.  I did not drop my phone and they
>> claim nothing goes wrong with their phones unless you drop it.  they said
>> I
>> could send it in and if a technician deems there is physical damage to 
>> the
>> phone my warranty will not cover any of the repairs.
>>
>> Just looking for some tips and tricks to get Nokia to repair my phone 
>> with
>> out charging me.
>>
>> Thanks,
>>
>> Cory
>>
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