Some Q and Mobile Speak questions

[Katie Frederick]

Hello:  

I am using a Motorola Q with Mobile Speak for Windows Smart phones, and I
have a few questions:  

1.  My phone is set to deliver speech output during a call, however, last
night while talking with a friend and trying to do something on the Q, I
discovered I had no speech output during a call.  Is this an issue with MSS,
or the Q its self?  Is their a solution for this, and has anyone else had
this issue?  

2.  When entering information into my contacts, and/or into a text message,
I seem to be unable to insert punctuation and/or numerical symbols.  Could
someone please enlighten me as to how to do this on the Q?  I tried pressing
what I thought was the function key, but I then was placed in a different
window...  

3.  Finally, I have noticed from time to time my profile will go from normal
to speaker phone, or vice versa, even if I have not adjusted it; I'm just
curious to know if this is just something quirky with me and my phone, or if
this has happened to anyone else as well...

Thank you for taking the time to read this message, and I look forward to
hearing your responses.

Sincerely,

Katie