Introduction

[Noe Villeda]

Hi Kelly,

I've found my service with Verizon Wireless to be less than satisfactory. 
Their customer service representatives are barely trained, let alone when it 
comes to anything dealing with accessibility.
When I mentioned needing a Braille manual, the person had no idea where to 
even begin to find the answer, the number that's listed for LG on their 
website is no longer a working number.

Noe